Building a compassionate healthcare ecosystem,
one experience at a time

Bold Digital Health brings together product innovation experts who share a passion for health equity in pursuit of a single purpose: to expand access to compassionate healthcare.

As a collective, we assemble the right mix of researchers, strategists, designers, and engineers to help our partners think differently about healthcare innovation. We pioneer meaningful improvements to care by starting with the real needs of patients; by partnering with clinical experts to leverage evidence-based care; by rigorously testing our work; and by launching transformative digital experiences that delight and add value.

Technology continues to expand our notions of what’s possible — for healthcare, and for people. We believe that together, we can fully realize its potential to achieve a healthier future for everyone.

Equity is at the heart of our work. 90% of our team comes from a diverse background. We know factors like income, race, sex, and identity impact healthcare outcomes because the data proves it — and because we’ve lived it. Health equity is personal to us, and we bring this perspective to build products grounded in empathy. As such, it’s our intention every day to create a culture inclusive and celebratory of people of all backgrounds and lived experiences.

Rafael M Lopes is a seasoned digital health expert with a passion for advancing health equity for all. His journey began at the age of 8 when he started his own business selling greeting cards door-to-door to pay for holiday gifts including a chemistry set for himself. His interests in science and healthcare led him to participate in a Biomedical Sciences fellowship during his first year of high school. Later, Rafael quickly jumped on board the internet revolution and was featured in Inc. magazine for his innovative offshore partnership approach to scaling his web development and marketing consulting company for healthcare related clients until the dot-bomb. 

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In 2012, Rafael returned to healthcare after completing the Founder Institute tech startup accelerator program, where he launched an on-demand elder care marketplace before the Uberization of services. His passion for using design thinking to improve healthcare experiences continued to grow, and he has since led digital product innovation teams at healthcare organizations including Tenet / Conifer Health and City of Hope / AccessHope. Rafael has a proven track record of success in ideating, designing, building, and launching digital experiences across FinTech, AgTech, AgeTech, MedTech, and Digital Health. He has developed specialties around population health, cancer screening and support, patient & provider portals, digital front door strategies, decision support tools and healthcare operations process transformation. 

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Rafael is a Certified Professional in Healthcare Information Management Systems (CPHIMS) through HIMSS.org and a Certified Patient Experience Professional (CPXP) through The Beryl Institute. He holds a certificate in digital health strategy from Columbia Business School and an MBA in international marketing strategy from LMU. He currently advises health tech startups and is a design thinking program advisory board member at the University of California, Riverside. Rafael's unique combination of personal and professional experiences has fueled his commitment to improving the digital health experience for all individuals, especially those from traditionally underserved populations.